What if I cancel my reservation?

Cancellation is allowed at no charge until 24 hours prior to service.

Corporate accounts have specific cancellation policy. Should you be interested in getting access to corporate rates & conditions, please do contact us.

Force Majeure (only applies for individual airport and/or train station transfers): in case your flight has been cancelled or delayed, due to circumstances such as strike, terrorist attack, Governmental regulation or Airline bankruptcy, we do not charge or we reimburse, assuming that we have been made aware of the situation in real time, eg we won’t reimburse if you cancel 1 day before service when the Airline company has contacted you 20 days before.